Lost car keys in Montreal: what to prepare before you call

Clé Auto Services

Sep 24

2 min read

Updated: Oct 14

Can’t find your car keys? Before arranging a tow or travelling to a locksmith, check your replacement options. A few details about your vehicle help us confirm what can be done and give you an accurate quote.

Nissan remote key with its blade, photographed by Clé Auto Services

Check whether you still have a spare

Let us know if another working key is available, even if a family member has it. Making a spare can involve different work from replacing all lost keys. If you still have a key fob but it no longer starts the engine, mention that too.

Include these details in your first message

Vehicle make, model and year.
Whether you turn a key or use a push-button start.
Whether another working key is available.
The vehicle’s location and neighbourhood.
A photo of the old key, if you have one.

For example: “2018 Toyota Corolla, turn-key ignition, all keys lost, vehicle in Anjou.” Those details let us check the key system, service options and price for your vehicle.

Confirm your appointment before you travel

Tell us where the vehicle is parked, whether it is in Saint-Léonard, Montréal-Nord, Rosemont or another neighbourhood. We’ll check whether mobile service is available for your vehicle and location before you make other arrangements.

For key examples and model coverage, see our vehicle-make directory. We confirm compatibility for your exact vehicle before booking.

Our shop is at 4949, boulevard Métropolitain Est, unit 103, Saint-Léonard. Visits are by appointment. Ask which documents to bring to show that you are authorized to have a key made for the vehicle.

Check what the quote includes

Ask which key is included, whether cutting and programming are covered, and whether taxes or mobile service charges apply. Your quote should be confirmed for your model, year and key system.

If the keys are locked inside the car, contact your roadside assistance provider or a locksmith who offers vehicle lockout service. Clé Auto Services does not provide car door unlocking.